Frequently Asked Questions
Fitment and Compatibility
What vehicles do your products fit?
Our products include parts for Toyota Tacoma, 4Runner, Land Cruiser, FJ Cruiser and select other vehicles, plus some universal accessories. Product pages identify compatible model years and important fitment notes. Please check the specific listing and contact us before ordering if you're unsure about compatibility.
Will your parts work with a lifted truck?
Most of our products are compatible with lifted applications. Specific clearance notes are listed on each product page. When in doubt, reach out and we'll confirm fitment for your setup.
Ordering and Lead Times
How long does it take to receive my order?
Lead times vary by product. In-stock items typically ship within 1–3 business days. Made-to-order and temporarily out-of-stock items may take longer; some products have estimated lead times of 2–4, 3–5 or 4–6 weeks. Check the individual product page for the current estimate, which is separate from shipping transit time.
Do you accept custom orders?
We do take on select custom fabrication projects. Contact us directly to discuss your requirements and get a quote.
Shipping
Do you ship to the United States and Canada?
Yes, we ship to customers in both the United States and Canada. What you see at checkout is what you pay. There are no additional duties, brokerage charges, or import fees collected from you upon delivery.
How long does shipping take?
Transit times vary by destination and carrier. Shipping rates are calculated at checkout. Product pages show manufacturing or restock lead times where applicable, which are separate from carrier transit time. See our shipping policy for more information.
Returns and Warranty
What is your return policy?
You have 14 days after delivery to initiate a return. Eligible items must be unused, in their original condition and packaging, with proof of purchase. A 10% restocking fee applies to returns that are not the result of our error, and customers pay return shipping. Custom-made items and sale items are non-refundable under our policy. Please contact us before sending anything back, and read our full return policy for details.
Installation
Do your products come with installation instructions?
Many products have an installation PDF or video linked on the product page, but printed instructions are not included with every order. Installation requirements vary: some parts bolt on, while others require drilling, cutting or more advanced fitting. Review the product page before ordering, and contact us if you're unsure or a guide isn't available.
Do you offer installation services?
We do not offer installation services directly, but we're happy to recommend trusted shops in your area if you need professional help.
Contact Us
Still have questions? Get in touch with our team and we'll get back to you as quickly as possible.
